🎒 Mountain Guide - AEGM/UIMLA Recognized

🚎 Free Hotel pickup and drop-off. Air-conditioned vehicle.

⚙️ All the equipment like wetsuits, ropes, harnesses, helmets, carabiners and much more.

⛑️ Activities insurance.

📸 Pictures and/or videos, taken by the guide.

🍏 Food & Drinks.

👞 Water-proof shoes.

📍 Pick-up and Pre-Activity Contact

📍 Pick-up Point: Ensure that you provided the correct name and address for your pick-up point when making the booking. If you forgot to include this information, send it to us as soon as possible so we can assign your pick-up time.

📅 Pick-up Time Confirmation: The day before the activity, we will contact you between 4:00 PM and 6:00 PM via email, WhatsApp, SMS or phone to confirm your exact pick-up time.

📵 Communication Limitations: If you will not be reachable on the activity day, inform us in advance via email, WhatsApp, SMS or phone call.

⏰ Estimated Time: If you need an estimated time beforehand, we can provide an approximate pick-up time, but this will not be definitive until the afternoon before the activity. Approximated Pick-up Times by Season:

• Las Palmas de Gran Canaria: Between 8:00 AM and 9:15 AM
• South Zone: Between 8:30 AM and 9:45 AM

💳 Complete Payment: Please settle any pending payment the day before the activity.

👉 Pick-up Instructions

• ⏳ Be Ready: Arrive at your pick-up point 15 minutes before the scheduled time, visible and prepared.
• ⏱️ Timing Variation: Pick-up may be delayed by up to 20 minutes due to traffic or other circumstances. We will contact you if the delay exceeds this time.
• 📲 Changes or Delays: If you need to change your pick-up point or are delayed, call us at (+34) 611 518 815

✅ Know before you go

🧑‍🤝‍🧑Group Size: This is a small group activity limited to 8 participants, ensuring personalised attention and a safe experience.

🌄 Full-Day Excursion: The excursion lasts between 6 and 8 hours, including approximately 4 to 5 hours of canyoning activity and 2 to 3 hours of transport, depending on your pick-up location.

🏞️ Access and Return Trek: Reaching the canyoning point involves a 15-minute descent with a gentle, easy approach, followed by the canyoning activity, and concludes with a 30-minute ascent over steep and rugged terrain. This trek requires good physical fitness. Sturdy, waterproof shoes are essential for navigating the challenging terrain safely.

🚻 Restrooms and Services: There are no public restrooms at the activity site. We recommend using the facilities at your pick-up location. If needed, a stop can be made at a gas station before or after reaching the activity site to use the restrooms.

🌦️ Weather Preparedness: Weather conditions can vary, especially in forested areas. We recommend wearing comfortable, layered clothing to stay warm and dry after the activity.

🛣️ Road Conditions: Please be aware of winding roads en route. Consider bringing motion sickness tablets if prone to car sickness.

👶 Children Under 12: The minimum age for this activity is 12 years. Parents or legal guardians must accompany minors under 18.
🚦In areas with heavy traffic, especially in the capital, we may propose a nearby pickup point to the hotel to improve accessibility and punctuality.

🚨 Important Health and Fitness Information

Canyoning in the Rainforest involves physical activities such as hiking and abseiling through uneven, slippery, and rocky terrain. Participants will need basic physical fitness, good mobility, and confidence in managing heights and water-based challenges. To ensure safety and enjoyment, this activity is not recommended for:

• 🚶‍♀️ Individuals with limited mobility, such as those requiring walking aids (e.g., canes or crutches) or those who struggle with rocky paths.
• 👵 Older adults or those with physical limitations, including individuals with significant weight restrictions or difficulty with moderate uphill walks.
• 🤰 Pregnant travellers, due to the physical demands of the activity.
• ❤️‍🩹 Clients with severe health conditions, such as heart issues, respiratory difficulties, or other conditions worsened by physical exertion.
• 🦵 Travellers with recent injuries or chronic joint pain, as the hike demands stability, balance, and navigation of uneven surfaces.

📝 Additional Note: Please inform us in advance if you have any concerns about your fitness level.

✅ Your safety and enjoyment are our priority. If you feel unsure about meeting the physical requirements of this hike, we encourage you to contact us before the tour.

🎟️ Ticket or Invoice: Bring your printed or digital ticket or invoice

👕 Comfortable Sportswear

👟 Hiking Shoes or Closed Sneakers

🎒 Backpack (avoid plastic bags)

🧥 Raincoat and sweatshirt

🧢 Sunscreen and Hat

🩱 Swimsuit (Arrive wearing it)

🩳 Towel and a spare set of dry clothes. 

 🩴Sandals or Flip-flops 

🥪 Light Food (sandwich, fruit, or energy bar)

💧 At Least 1.5 Liters of Water